Setup guarantee

Refund terms

Setup guarantee

If your Zevrant Forge setup doesn't pass the setup test on your practice account, we'll refund your setup fee in full.

The setup test checks that Forge connects to your practice account, follows the limits you set, and stops when you use the kill switch.

How it works

  1. Follow the setup guide.
  2. If your setup test doesn't pass, email hello@zevrant.com and tell us what happened. We'll help you in writing to get it working.
  3. If we can't get your setup test to pass, we refund your setup fee in full.

The details

  • Ask for your refund within 30 days of paying for setup.
  • Refunds go back to the payment method you used, usually within 10 business days.
  • If we refund your setup fee, we also cancel your Support plan and refund any Support payments you've made.

What the guarantee doesn't cover

  • Trading results. Gains or losses on any account are never covered or refunded.
  • Costs charged by other companies, such as your Claude plan or your broker.
  • Changing your mind after your setup test has passed.

Support plan

You can cancel Support anytime by emailing hello@zevrant.com. It stays active until the end of the month or year you've already paid for. We don't refund part of a month or year.

Questions? Email hello@zevrant.com.

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